Support Limited is committed to adopting the highest standards to safeguard personal information. The following defines when we collect personal information and what we do with it. We don't use, share or transfer personal information in connection with the Service except as set out in this Terms of Service, or as otherwise set out somewhere on the site (including in terms linking to the Service).

Collection, storage and use of personal information: You may choose to disclose personal information to us when you use the service. This information can be viewed by our staff, site administrators and sometimes by third-party contractors who administer or work on the Service, or who work on special projects with us.

Holding of information: Any personal information provided is held securely by Support Limited. It may only be shared with third-party contractors to the extent necessary for them to administer or work on the Service, or to work on special projects with us. Unless required by law, we will not share your personal information without your consent.

Use of personal information: We'll only use personal information provided to us for the purpose of delivering our services, improving our services or communicating with you.

Third Party Data Sharing:  will only use your information to deliver our services to you. will not share your information with third parties unless we are required to do so by law and this typically includes sharing information with the Referring Agency, the Funder and other third parties such as law enforcement agencies or with selected third parties for the purposes of improving our services. will always keep your personal information secure and private at all times. You can ask for access to all of your personal information and can also request you information to be corrected if you do not believe it is accurate.

Statistical information collected: We may collect statistical information about your visit to our Service to help us improve it and to configure settings in the Service and we do this using website ‘cookies’. A cookie is a piece of code that creates a file on your computer to track the pages that you view on our Service or to support the operation of the Service. Please do not turn off cookies for the Service. Turning off cookies will affect your ability to use this Service.

Google Analytics: We use Google Universal Analytics to collect and analyse details about the use of our Service. The data that is collected is stored on the Google Analytics Server and is only viewable by authorised staff. The information Google Analytics collects includes:

Correcting your personal information: Under the Privacy Act 1993, you have the right to access and ask us to correct any of your personal information provided. Contact us if you would like to see or change your personal information that we store, or you have any concerns regarding your privacy. We may require proof of your identity before being able to provide you with any personal information. You can contact us at:

The Privacy Officer
Support Limited

If you have a privacy complaint: If you're not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner.

Office of the Privacy Commissioner
PO Box 1009
Wellington 6143
Freephone: 0800 803 909 (NZ only)
Phone: +64 4 474 7590
Fax: +64 4 474 7595